Cyber Claims Scenarios - Axis Insurance Services (2024)

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The following are several Cyber and Privacy & Network Security claims filed in the past.

Stolen Identities

A business was hacked by someone who stole the Social Security numbers and bank account details of its employees and customers. The information was sold to a website which uses the information to create false identities. The defense and damages resulting from the lawsuits exceeded $900,000.

Lost Data

An employee’s company laptop was lost on the train. The laptop contained files of private financial information of the employer’s customers. The company had to pay for notification to its customers that its private financial information was no longer secure. The customers sued the company for damages resulting from its failure to protect their private financial information. The notification costs and settlement totaled $350,000.

Troubled Employee

A problematic employee found out that he was about to be terminated and, in response, stole personal account details that the business held on its clients, and published them online. When the clients found out about this, they sued for invasion of privacy and demand remediation. Total settlement and defense costs exceeded $600,000.

Customer Privacy

An employee at an engineering firm found a way through his company’s network security defenses and gained access to a customer’s trade secret. The employee sold the trade secret to a competitor. The customer sued the engineering firm for the failure to protect the trade secret and was awarded for damages. The customer received over $500,000.

Physical Files

Confidential paper files containing names and checking account information of an organization’s donors were found in its parking lot dumpster. The press gained access to the documents and published an article in the local newspaper. The organization needed to notify all affected donors and pay for advertising in the local newspaper. The notification and advertising costs added up to around $50,000.

Network Security

An employee inadvertently downloaded a destructive computer virus onto the company’s network, resulting in widespread data loss and transmission of the virus to a client’s computer network. The client sued the company, contending it should have prevented transmission of the virus. Damages of $750,000 were sought for the lost data and economic loss caused by the network security breach.

Social Engineering

Someone posing as the CFO requested the W-2s of all employee so they could process returns. The controller forwarded the W-2s to the imposter. Subsequently, false tax returns were filed on behalf of employees. Costs incurred to date are in excess of $250,000.

These are only claims examples: minor changes from actual suits have been made to protect the confidentiality of all clients.

Cyber Claims Scenarios - Axis Insurance Services (2024)

FAQs

What is an example of a cyber insurance claim? ›

An employee inadvertently downloaded a destructive computer virus onto the company's network, resulting in widespread data loss and transmission of the virus to a client's computer network. The client sued the company, contending it should have prevented transmission of the virus.

Why is it difficult to get cyber insurance? ›

Demand, losses, and premiums are all on the rise

The demand for cyber insurance coverage is skyrocketing. At the same time, insurance providers' losses are growing. High demand in combination with high payouts lead to increased premiums. Businesses report premium hikes of 50% and even 100% year over year.

What isn t covered by cyber insurance? ›

Patent, software and copyright infringement – This is typically covered by intellectual property insurance forms, and not by a cyber policy.

What is the average cyber claim? ›

99% of all cybersecurity insurance claims came from SME companies (annual revenue under $2 billion). The average cybersecurity insurance claim cost for a small to medium enterprise is $345,000. The average cybersecurity insurance claim cost for an SME for a ransomware event is $485,000.

What type of liability will cyber insurance cover? ›

What risks does cyber insurance cover? Insurance for cybersecurity typically includes first-party coverage of losses incurred through data destruction, hacking, data extortion, and data theft.

Does cyber insurance pay out? ›

Cyber insurance covers the liability actions that might be brought against you, arising out of a cyber event (third party loss), such as investigation and defence costs, civil damages, compensation payments to affected parties.

What is the average cyber insurance limit? ›

Most small businesses purchase a cyber liability insurance policy with a $1 million per-occurrence limit, a $1 million aggregate limit, and a $1,000 deductible.

Will cyber insurance pay ransom? ›

It's common for cyber policies to cover the financial loss caused by ransomware attacks, from the ransom payment itself (if you choose to pay it) to expenses incurred in recovering data, repairing systems and getting the business back up and running, including the hiring of any external expertise that's required.

Is EDR required for cyber insurance? ›

In order to meet cyber insurance requirements for a policy to bind, policyholders will need adequate endpoint detection (EDR) with Managed Detection and Response (MDR), as well as other services.

What is excluded from cyber insurance? ›

Cyber insurance coverage exclusions in an insurance policy can include failure to maintain standards, payment card industry (PCI) fines and assessments, prior acts, acts of war, and more.

Which of the following is typically excluded from cyber insurance coverage? ›

Cyber insurance policies will replace losses in the digital sphere but will not usually cover damage to physical property or bodily injury (death, sickness, disease or physical injury) which results from a cyber incident, as these are often covered by other insurance policies such as property or liability insurance.

Does cyber insurance cover physical damage? ›

Traditional cyber insurance policies only cover electronic data and violations of privacy laws, leaving you vulnerable when a cyberattack damages physical property or equipment. Get solutions for addressing coverage gaps.

What percentage of cyber insurance claims are denied? ›

4 common causes for cybersecurity claim rejections

According to the Cyber Management Alliance, it's estimated that 27% of cyber insurance claims were denied or only partially paid due to exclusions in coverage. Here is a look at common reasons cybersecurity claims are rejected.

Where do 90% of all cyber incidents begin? ›

91% of all cyber attacks begin with a phishing email to an unexpected victim.

What accounts for 90% of cyber incidents? ›

Data-Driven Defense Evangelist at KnowBe4. Social engineering and phishing are involved in 70% to 90% of all successful cybersecurity attacks (https://blog.knowbe4.com/social-engineering-number-one-cybersecurity-problem). No other initial root hacking cause comes close.

What is meant by cybersecurity claim? ›

It is designed to protect businesses from financial losses that arise from data breaches, cyber-attacks, and other security incidents. The insurance policy covers the costs associated with investigating, responding to, and recovering from a security breach. However, not all claims are approved, and many are rejected.

What is an example of a cyber business interruption claim? ›

Here's an example:

A hacker executes a Denial of Service Attack (DoS) that shuts down the facility. The manufacturer is entirely down and unable to generate any revenue for 3 weeks while it restores its systems.

What does cyber crime insurance cover? ›

Cyber liability insurance protects companies against third-party lawsuits relating to electronic activities. This coverage typically also provides plenty of recovery benefits regarding data restoration and reimbursem*nt for income lost and payroll spent.

What is a deductible in cyber insurance? ›

For example, if you have a $5,000 deductible on your cyber insurance policy and you have a cyber attack or data breach that causes $30,000 worth of damage to your business, you will have to pay the first $5,000 of repair costs yourself and your insurance company will cover the remaining $25,000.

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