FAQs
Some content and services are subject to age verification. To access age-restricted content or services, we may ask to confirm your age with a valid government ID, or a valid credit card. If you attempt to access age-restricted content or features, and you're asked to verify your age, select Verify. Select Use your ID.
Is it safe to verify your age on Google? ›
If you take or upload a photo of your ID, your ID will be securely stored, won't be made public, and will be deleted after your date of birth is successfully verified. If you use a credit card, any temporary authorization will be fully refunded.
How do I verify my Google Account with a broken phone? ›
If you've lost access to your primary phone, you can verify it's you with:
- Another phone signed in to your Google Account.
- Another phone number you've added in the 2-Step Verification section of your Google Account.
- A backup code you previously saved.
Your account may be disabled if you provided a date of birth that does not meet the minimum age requirements to own a Google Account. If you incorrectly entered your date of birth and your account has been disabled, learn how to re-enable your Google Account.
How do I remove 18 restrictions on Google? ›
You can turn Parental Controls off Google by following these steps:
- Open the Google Chrome web browser.
- Click on the three lines in the top right corner of the window. ...
- Under “Privacy,” click on “Content settings.”
- Under “Restrictions,” uncheck the box next to “Protect children from inappropriate content.”
Government Identity Documents (Passport, Driving Licence, National Identity Card)
Who can I talk to to recover my Google Account? ›
For your security, you can't call Google for help to sign into your account. We don't work with any service that claims to provide account or password support. Do not give out your passwords or verification codes.
How to recover my Google Account without my phone and phone number? ›
How to recover Gmail password without phone number or recovery email?
- Step 1: Visit the Google Account Recovery Page. ...
- Step 2: Type in your Gmail username or ID. ...
- Step 3: Choose “Try Another Way to Sign In” ...
- Step 4: Verification Using Another Device. ...
- Step 5: Waiting for the Password Reset Link. ...
- Step 6: Resetting Your Password.
If you find this error message, you have to use a different number. To protect you from abuse, we limit the number of accounts each phone number can create. You can use a family member or friend's phone number instead. It may also help if you attempt to use a number from a different phone carrier.
What happens to old unused Google accounts? ›
When you don't use your Google Account within a 2-year period, it's then deemed inactive, and all of its content and data can be deleted. Before this happens, you have the opportunity to take action in your account when Google sends you: Email notifications to your Google Account.
Google can help you recover access to your account by asking a series of security questions to verify your identity. Important: To recover an account for a child under 13 years: Learn how to reset your child's password. To recover a work, school, or group account: For help, contact your administrator.
Are deleted Google accounts gone forever? ›
If you deleted your Google Account, you may be able to get it back. If it's been awhile since you deleted your account, you may not be able to recover the data in your account. If you recover your account, you'll be able to sign in as usual to Gmail, Google Play, and other Google services.
How do I change my Google to over 18? ›
Solution
- Log in to the Admin console.
- Click Account settings > Age-based access settings.
- To apply the setting to everyone, leave the top organizational unit selected. Otherwise, select a child organizational unit or a configuration group.
- For Choose an appropriate age label, choose an option: ...
- Click Save.
Age verification laws in the U.S. have emerged as a response to concerns about minors' access to adult content online. First enacted by Louisiana in 2022, such laws mandate that websites hosting substantial adult content must verify that users are over 18 years old, typically through government-issued ID.
How do I verify my identity on Google? ›
Verify your Google Account
- While you're creating your account, you'll get an email from Google. Open the email and find the verification code.
- To finish creating your account, enter the verification code when prompted.
Online Age Verification Software
- Digital Identity.
- Digital Identity via hard identifiers.
- Information database checks.
- Online identity check software.
