Frankfurt Airport FRA: Help & Info Guide (2024)

Frankfurt Airport (FRA) Online Guide

Welcome to our Frankfurt Airport (FRA) Online Guide, your essential companion for navigating one of Germany's busiest airports. FRA is renowned for its two main terminals and a SkyLine train that connects them, offering a unique and efficient way to traverse the airport. This guide provides an overview of the airport's facilities, from dining and shopping options to transportation and passenger services. A distinguishing feature of FRA is its status as a major hub for Star Alliance airlines, making it a key gateway for international travel. For travelers looking to explore more about other airports they might be flying to or from on their journey, we invite you to visit our comprehensive guide to worldwide airports.

Helpful Tips & Resources

Is Frankfurt am Main Airport (FRA) airport a bit unfamiliar to you? Look no further than iFly.com for insightful tips and advice. Read on!

  • Upon passing through security, go to the map of FRA's airport to navigate through the terminals, and view the restaurant, bars and shopping options as you head to your gate.
  • Check here for info on lounges or clubs where you might be able to access via a day pass if you're not a member or flying in first class.
  • At times, Frankfurt am Main airport has changes to its airlines. Review the airlines that have scheduled flights from Frankfurt Airport FRA here.
  • Waiting to pick up an arriving passenger? To see where the plane is, when its slated to land, and which terminal it will deplane, use the live flight tracker.
  • Want to find the cheapest flight fare from FRA airport? Compare multiple providers, check directly with airlines, and look into alternative airports.

Navigating FRA's Terminals

FRA Airport, with the airport code FRA, is one of the busiest airports in Germany. The airport has two main terminals, Terminal 1 and Terminal 2, which are connected by a SkyLine train. Terminal 1 has five concourses, A, B, C, D, and Z, with a total of 103 gates. Concourse A is used exclusively by Lufthansa and its partner airlines, while Concourse B is used by airlines such as Air France, Delta, and Emirates. Concourse C serves as the main hub for Star Alliance airlines, including United and Singapore Airlines. Concourse D is used by airlines such as American Airlines, British Airways, and Cathay Pacific. Concourse Z is used for non-Schengen flights.

Terminal 2 has one concourse, E, with 42 gates. Concourse E is used by airlines such as Aer Lingus, Finnair, and Qatar Airways.

When navigating the airport terminals, it is important to pay attention to the flight information displays, which will indicate the gate number and boarding time for your flight. There are also numerous information desks located throughout the terminals, where airport staff can assist with any questions or concerns.

Use our interactive airport map to locate food, services, and airline departure gates.

Connecting Between Terminals

The airport is one of the largest and busiest airports in Europe, with six different concourses and a main terminal. Moving between terminals can be done by foot, shuttle bus, or train, depending on your needs and preferences.

If you need to get from one concourse to another, walking is the most convenient option. The airport has well-marked and easy-to-follow pedestrian routes that connect all the terminals. Walking times vary depending on the distance between the concourses, but generally speaking, it takes about 5-10 minutes to walk from one concourse to another.

For those who prefer not to walk, shuttle buses are available to transport passengers between the terminals. The shuttle buses run frequently and are free of charge. They can be found outside the arrivals level of each terminal.

If you need to travel between the main terminal and one of the concourses, the SkyLine train is the fastest and most efficient option. The train runs every two to three minutes and is free of charge. It connects the main terminal with Concourses A and B on one side, and Concourses D and E on the other side. The ride takes only a few minutes, making it an ideal choice for passengers with limited time.

Overall, Frankfurt Airport offers a variety of options for passengers who need to move between terminals. Whether you prefer to walk, take a shuttle bus, or ride a train, you can easily navigate the airport and reach your destination quickly and comfortably.

Picking Up and Dropping Off Passengers

Frankfurt Airport provides several options for picking up and dropping off passengers. If you are dropping off a passenger, you can use the curbside drop-off zone located in front of the terminals. However, please note that stopping or parking is not allowed in this area, and vehicles must not be left unattended. If you need to park, you can use the short-term parking area located near the terminals.

For picking up passengers, Frankfurt Airport has designated cell-phone waiting areas where you can wait for your party to arrive. These areas are free of charge and located near each terminal. Once your party has arrived and collected their luggage, they can call you to let you know they are ready to be picked up. You can then proceed to the curbside pick-up zone located in front of the terminals. Please note that stopping or parking is not allowed in this area, and vehicles must not be left unattended. If you need to park, you can use the short-term parking area located near the terminals.

Parking Facilities & Options

FRA offers a variety of parking options to suit every traveler's needs. The parking facilities are located close to the airport terminals, making it convenient for passengers to park their vehicles and catch their flights.

The airport has several parking garages and lots, including Terminal Parking, Holiday Parking, and Business Parking. Terminal Parking is located directly across from the terminals, while Holiday Parking is a more economical option for longer stays. Business Parking is ideal for business travelers who need quick and easy access to the terminals.

If you're waiting for someone to arrive, the airport also offers cell phone waiting areas where you can park for free for up to 30 minutes. These areas are located near each terminal and are marked with signs.

For passengers with disabilities, FRA Airport provides designated handicapped parking spaces in all parking facilities. These spaces are located close to the terminals and are easily accessible.

If you're looking for a more economical parking option, off-airport parking is available near the airport. These lots offer shuttle service to and from the airport terminals and can be a more cost-effective option for longer stays.

Get details about the airport parking options and rates, along with more economical off-airport parking here.

Transportation Options

Frankfurt Airport, located in Germany, offers a variety of ground transportation options for travelers. One of the most popular options is car rental, with major providers such as Avis, Budget, Europcar, and Hertz available on-site. These providers offer a range of vehicles to suit different needs and budgets.

Taxi services are also available at Frankfurt Airport, with designated drop-off areas located outside of the terminals. Fares are calculated based on distance traveled and are regulated by the local government. It is recommended to confirm the fare with the driver before starting the journey.

For those looking for a more cost-effective option, shared ride services such as Uber and Lyft are available at FRA. These services have designated pickup areas outside of the terminals and may have restrictions on the number of passengers and luggage allowed.

Airport shuttles are another convenient option for travelers. These services typically operate on a fixed schedule and offer pickup and drop-off at designated locations. Fares may vary depending on the destination and provider.

Finally, public transportation options such as buses and trains are available at FRA Airport. The airport is well-connected to the city center and surrounding areas, with frequent services available throughout the day. It is recommended to check schedules and fares in advance to ensure a smooth journey.

Airport Hotels

Whether you're on a business trip or a leisurely vacation, finding the right hotel near the airport can make your journey much smoother. From luxury hotels like the Frankfurt Airport Marriott Hotel and Hilton FRA Airport, to transit-friendly options such as MY CLOUD Transit Hotel, there's something for everyone. Many of these hotels are also just a short distance away from cultural landmarks like the Städel Museum and the German Film Museum. So whether you're looking for a quick rest between flights or a base to explore Frankfurt, these airport hotels are worth considering. For more information, check out our guide to the airport Hotels.

Dining, Shopping & Enjoying the Airport

Frankfurt Airport is a bustling hub for travelers, offering a wide range of dining and shopping options. Whether you're in the mood for traditional German cuisine, Asian street food, or Italian pizza, there's a restaurant to suit your taste buds. Some of the most popular dining options include Erster Wiener, Asia Street Cooking, and Ludwigs. And if you're looking to indulge in some retail therapy, FRA has you covered with stores like Benetton, Burberry, and Swarovski. Keep reading for more detailed information about these and other popular restaurants and shops at FRA Airport.

The locations of all food, shops, and services at FRA can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, plan your visit using this guide.

Passenger Services

The airport is one of the busiest airports in Germany, serving millions of passengers every year. To make the travel experience as comfortable as possible, the airport offers a range of passenger services.

For those who need to stay connected, free Wi-Fi is available throughout the airport. Passengers can easily connect to the network and stay connected with their loved ones or work while waiting for their flights.

If you have lost an item at the airport, the lost and found office is located in Terminal 1, Hall B. You can also report lost items online through the airport's website.

Traveling with children can be stressful, but Frankfurt Airport has several children's areas to keep kids entertained. The Kid's World in Terminal 2 offers a play area, mini-cinema, and a gaming zone.

For passengers with special needs, Frankfurt Airport provides a range of services. Wheelchair assistance is available upon request, and there are dedicated parking spaces for disabled passengers. Additionally, the airport has special lounges for passengers with reduced mobility.

Several banks and ATMs are located throughout the airport, making it easy for passengers to access cash or exchange currency. Medical help is also available at the airport's medical center, located in Terminal 1, Concourse B.

Flight Status Info

As an air traveler, it is important to stay informed about the status of your flight. Fortunately, there are several ways to get flight status updates at FRA.

One of the most convenient ways is to use the in-airport flight displays (FIDS) located throughout the terminals. These displays provide real-time information about flight departures, arrivals, delays, and gate information.

Passengers can also download the mobile app of their airline to receive alerts about departure delays, cancelations, or gate changes. These alerts can be sent via text, email, or push notifications. It is recommended to check with your airline to see what options are available.

Additionally, passengers can check the status of their flight departure at FRA Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

Helpful Tips

When to Arrive

When traveling through the airport, it is recommended that you arrive at least two hours before your scheduled departure time for domestic flights and three hours before international flights. The busiest times to avoid are typically during the morning and evening rush hours, as well as during holiday travel periods.

Getting to the Airport

Frankfurt Airport is conveniently located just 12 kilometers southwest of downtown Frankfurt. The best ways to get to the airport include taking a taxi, using public transportation such as the S-Bahn or bus, or driving and parking in one of the airport's many parking garages. It is important to note that traffic in and around the airport can be heavy, so it is recommended to plan accordingly and allow extra time for potential delays.

Getting Oriented

Upon arrival at Frankfurt Airport, it is recommended to use iFly.com's interactive airport maps to get oriented and navigate the airport. These maps provide detailed information on the airport's layout, including the locations of terminals, gates, restaurants, shops, and other amenities. Additionally, the airport has numerous information desks and signage throughout the terminals to assist travelers with any questions or concerns.

Avoiding Delays

To avoid delays at FRA, it is recommended to check in online before arriving at the airport, as well as to pack and prepare according to the airport's guidelines and regulations. Additionally, it is important to allow extra time for potential delays due to security screenings, customs, and immigration procedures. Finally, staying up to date on any flight delays or cancellations through the airport's website or mobile app can help travelers avoid any unexpected delays or disruptions to their travel plans.

Airport Facts & Stats

The airport, located in Germany, is one of the busiest airports in Europe. It has a total of six terminals, including Concourse A, Concourse B, Concourse C, Concourse D, Concourse E, and the Main Terminal.

On average, Frankfurt Airport handles around 1400 daily flights, with over 65 million passengers passing through its gates every year. The airport serves as a hub for many popular airlines, including Lufthansa, Condor, and Ryanair.

The top airlines with the most daily flights from Frankfurt Airport are Lufthansa, United Airlines, and Delta Air Lines. The airport serves over 300 destinations worldwide, making it a popular choice for both domestic and international travelers.

The top five destinations served by FRA are London, New York, Paris, Amsterdam, and Madrid. These cities see a high volume of daily flights, making them easily accessible from Frankfurt.

Overall, FRA Airport is a major transportation hub in Europe, offering travelers a wide range of destinations and airlines to choose from.

Airport History

The airport, located in Frankfurt, Germany, is one of the busiest airports in Europe and the world. It has a rich history dating back to the early 20th century.

Here are some significant events in the airport's history:

  • 1912 - The first airship lands on the site where Frankfurt Airport is now located.
  • 1936 - The airport opens as Rhein-Main Airport, serving as a hub for Lufthansa and the German air force.
  • 1945 - The airport is heavily damaged during World War II and is temporarily closed.
  • 1947 - The airport reopens for commercial flights.
  • 1955 - Frankfurt Airport becomes the first airport in Germany to receive a jet aircraft.
  • 1972 - A new terminal, Terminal 1, opens at the airport.
  • 1994 - Terminal 2 opens, increasing the airport's capacity to handle more passengers.
  • 2011 - The airport's new runway, Runway Northwest, opens after years of controversy and protests.
  • 2020 - The COVID-19 pandemic causes a significant decrease in air travel, leading to a decrease in traffic at FRA.

Today, FRA Airport continues to be an important hub for international travel, connecting passengers to destinations all over the world.

Airport Contact Information

For more information about Frankfurt Airport, please refer to the following contact details:

  • IATA Code: FRA
  • Airport Website
  • Phone: +49 180 6 3724636
  • Email: [emailprotected]
  • Mailing Address: Frankfurt Airport, 60547 Frankfurt am Main, Germany

Note that the contact information provided here is subject to change by the airport operator(s).

Last updated:

Frankfurt Airport Q&A

The airport has two main terminals, Terminal 1 and Terminal 2. Terminal 1 has five concourses - A, B, C, D, and Z. Terminal 2 has one concourse, E.

Moving between terminals can be done by foot, shuttle bus, or the SkyLine train, depending on your needs and preferences.

The airport provides several options for picking up and dropping off passengers. There are designated cell-phone waiting areas where you can wait for your party to arrive. These areas are free of charge and located near each terminal.

The airport has several parking garages and lots, including Terminal Parking, Holiday Parking, and Business Parking. For more details, visit the parking page.

The airport offers a variety of ground transportation options including car rental, taxi services, shared ride services, airport shuttles and public transportation.

There are several hotel options near the airport, ranging from luxury hotels to transit-friendly options. For more information, check out the airport Hotels guide.

The airport offers a wide range of dining and shopping options. For a complete list of restaurants, bars, shops, and news stands, visit this guide.

The airport offers a range of passenger services including free Wi-Fi, lost and found office, children's areas, wheelchair assistance, banks and ATMs, and medical help.

You can check the status of your flight on the in-airport flight displays (FIDS), through your airline's mobile app, or by visiting the flight departures page on ifly.com.

It is recommended that you arrive at least two hours before your scheduled departure time for domestic flights and three hours before international flights. Check in online before arriving at the airport, pack and prepare according to the airport's guidelines and regulations, and stay up to date on any flight delays or cancellations.

Find more help here for your journey through the airport

Frankfurt Airport FRA: Help & Info Guide (2024)

FAQs

Is 2 hours enough for Frankfurt Airport? ›

Check in early and prepare for your travels

If you would like to check in baggage and/or have booked an international long-haul flight, we recommend that you arrive at the terminal two and a half hours prior to departure (these recommendations are guidelines and without any guarantee).

How to get through Frankfurt airport faster? ›

Fast lanes are available at most major security checks. If it is getting tight with the connecting flight and your flight is shown in the monitor at the checkpoint, you can take a shortcut to the gate via the fast lanes.

Is Frankfurt airport easy to navigate? ›

Navigating your way around Frankfurt's very large airport can be confusing, especially if you're in a rush, however there is clear overhead signage in both German and English to help direct passengers through the airport.

Can you walk between terminals at Frankfurt Airport? ›

Terminal transfers

All concourses at both terminals are connected (both landside and airside) by a free Sky Train (monorail). There is also a free shuttle bus. Luggage carts are not allowed on the Sky Train. The transfer between Terminal 1 and 2 on foot takes around 15 minutes.

Do I have to go through passport control for a connecting flight in Frankfurt? ›

Passengers connecting to a flight to a non-Schengen country should proceed without going through passport control.

How much time is needed for a connecting flight in Frankfurt? ›

Minimum Connection Time in Frankfurt Airport

You can see the minimum time required for connections in Frankfurt Airport below. Between domestic flights: 45 min. Between domestic and international flights: 45 min. Between international flights: 45 min.

Which terminal does Lufthansa use at Frankfurt Airport? ›

Lufthansa and all its partners are located under one roof in Terminal 1 and at Pier A, which has been built exclusively for Lufthansa. Both terminals are only a few minutes away from each other by shuttle bus or by the "SkyLine" elevated railway.

Do US citizens need a transit visa for Germany? ›

The vast majority of foreign travelers benefit from the “transit privilege” - if during a stopover at a German airport, you do not leave the International Airport Area and if the destination is not in a Schengen country, you do not need a transit visa.

Does Frankfurt have TSA pre-check? ›

FRA SmartWay is a new, free service at this German hub that allows users to book a slot for selected security checkpoints at Frankfurt Airport. Fliers can make the booking up to 72 hours prior to departure, and slots are available daily most of the day at fra.whyline.com.

Do people speak English in Frankfurt Airport? ›

As at most international airports in Europe, all of the passport control officers will speak English. I was there a month ago, speak no German, and had no problem communicating with them.

What is special about Frankfurt Airport? ›

Frankfurt Airport is the busiest airport by passenger traffic in Germany and is also the busiest airport in Europe in terms of cargo traffic. The airport has four runways and two passenger terminals and can handle up to 65 million passengers per year.

Do you have to go through customs on a layover? ›

For international layover flights, you will normally have to go through customs and immigration at the connecting airport. For flights with a layover in Canada or the USA, you will need to go through immigration and fill out the necessary customs paperwork even if you are not staying in the country.

What terminal does American Airlines use at Frankfurt Airport? ›

American Airlines uses Terminal 2, so your best bet is to take the bus to the Fernbahnhof from here. Look a the Frankfurt airport map to see where this is.

Do you need to go through security for connecting flights? ›

For connecting domestic flights, you almost never have to exit and reenter security, though there are some exceptions at airports where the terminals aren't all connected. For domestic-to-international connection, it's still pretty rare that you have to exit and reenter security, even if you're changing terminals.

Do I have to pick up my luggage on a connecting flight in Frankfurt? ›

Checked baggage

If you are connecting from an airport within Europe and you checked your baggage through to your final destination at your departure point, you do not need to collect your baggage at Frankfurt International Airport.

Is 2 hours enough time to get to the airport for an international flight? ›

Most airlines recommend arriving at least two hours before domestic flights and at least three hours before international flights.

Is a 2 hour layover enough time to get through customs? ›

International flights require longer connections as you will often have to go through immigration and customs upon arrival. For international layover flights booked on one airline, two hours is often recommended to make your connection.

Do I need visa for 2 hour layover in Frankfurt? ›

The vast majority of foreign travelers benefit from the “transit privilege” - if during a stopover at a German airport, you do not leave the International Airport Area and if the destination is not in a Schengen country, you do not need a transit visa.

How busy is the Frankfurt airport? ›

Frankfurt Airport is the busiest airport by passenger traffic in Germany and is also the busiest airport in Europe in terms of cargo traffic. The airport has four runways and two passenger terminals and can handle up to 65 million passengers per year.

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